TSW
Select an order
Choose an order from the left to begin.
Step 1 of 4
1
What we already know
Check the order and contact details
Read the information below and confirm it matches what the customer asked for.
Order
This becomes the working order
2
Customer confirmation
Confirm the remaining details
Only the information needed to prepare the order is shown here.
Number transfer
Porting numbers and PACs
Add or amend the numbers here. Leave the PAC blank when it is still outstanding.
3
Next required action
Prepare the next step
Porting form response
Numbers being transferred
P
Porting details required
The customer must complete the secure porting form before the contract is sent.
Existing providerNot stated
Number requirementNot stated
Porting statusIncomplete
C
Ready for contract
The required order details are complete. Review the commercial details, then send the contract link.
4
After contract and payment
Fulfil and activate
Allocate the SIM, dispatch it and complete provisioning.